Hometown Lawn, LLC dba Hometown – Terms of Service (TOS) notated below may be updated or changed at any time and without notice. Items published here are effective immediately and apply to any service or project with a signed/accepted estimate, deposit paid (if required per terms), or outstanding balance.

Estimates and payments

  1. Estimates not accepted in-full are subject to a change on individual line items if broken out for acceptance. Estimates are produced as if they will be accepted in-full. A minimum charge may be applied.
  2. We reserve the right to cancel any estimate, at any time, for any reason.
  3. We require a signed, or email accepted returned via email, estimate and a 50% deposit for work over $1,000.  Final payment of remaining balance is due at completion. Progress payments may be requested and due for projects greater than $10,000 and open longer than one week.
  4. Estimates are subject to change vs. Final Invoice. Final bill shall reflect work completed and product installed. Total amount of invoice is amount due upon completion. Notice may be given to client as a courtesy, but is not required by Hometown. Acceptance of estimate is acceptance of this process.
  5. New clients are required to provide a valid Credit Card number prior to service. These numbers may be kept after service has been completed and payment using it, or an alternate payment has been made. The Credit Card on file can be charged at Due Date if other payment arrangements have not been made.
  6. Project acceptance occurs upon final balance payment.
  7. Payments not made by invoice due date are subject to a Late Fee of $15 per month, beginning one calendar day after Due Date on Invoice. If payment has not been received with 45 days of due date or date otherwise stated, outstanding invoices will be turned over to a collections agent or filed with the courts. Any expenses related to debt recovery is to be paid by client.
  8. Any dispute resolution shall seek mediation, or small claims, for remedy in the state of Kansas prior to other court processes.

Credit Card Payments

Credit Card Payments greater than $1,000 are subject to a 4% processing fee.

Mowing

A full faith effort to perform quality services is made each and every time. It is possible that due to weather or other outside influences turf may be adversely affected and could be damaged. Each case will be reviewed and appropriate action will be taken. Learning a new lawn may have an adverse affect on the turf as well, and should be expected to not be a recurring event. It is not to be assumed that damage will result in an action by Hometown.

Unless cancelled by the client in writing via snail mail or email, annual mowing services will be renewed automatically the following year and all service fees are due for services performed. Pricing changes may occur from year to year.

Annual mowing is required to maintain the Annual Fertilizer Application Program with the service.

Once season has begun, all new accounts must pre-pay first month of service.

Annual Fertilizer Application Program

Program is defined on the following page: Fertilizer Program

Pricing promotion is only available when program is paid in full by date noted in the promotion. Pricing quoted during Promotion is subject to change if estimate quote is not paid in full by due date listed in promotion. Program may be refunded at the discretion of Hometown and is subject to pro-ration and a service charge of $25.

Hometown Lawn, LLC is licensed by the Kansas Department of Agriculture to apply turf pesticides class 3-B.
Pesticide Business License: PBL 6631.

Unless cancelled by the client in writing via snail mail or email, the fertilizer program will be renewed automatically the following year and all service fees are due for services performed. Any changes in pricing must be accepted by client in writing.

Verticut – Rake – Seed – Fertilize

Every attempt at performing the verticut in two directions shall be made. Terrain and obstacles may require judgement decisions made by the machine operator on behalf of Hometown Lawn, LLC. If it is not possible or feasible to go in two directions. Final determination shall be made by the machine operator on behalf of Hometown Lawn, LLC.

Seed provided and placed by Hometown Lawn, LLC is an Oregon or local area grown turf type seed.

Hometown Lawn, LLC holds no guarantees to the growth success of the seed provided to us by the client or provided by us. Germination success may be related to any part of the seed or its quality, brand, age or type, weather or water.

Thatch, also known as the “by-product”, produced by the action of verticutting/dethatching shall be placed in paper yard waste bags provided by Hometown and left on-site with client to be disposed of by client unless other arrangements, in writing prior to the day of service, are made.

Any yard components not marked by the client prior to authorized date of service acceptance and damaged shall be the responsibility of the client to repair. Hometown will not be held liable or responsible for damage done to unmarked components. Components are, but not limited to, irrigation, drainage or other underground networks, utilities or obstacles.

This service has no warranty, implied or otherwise.

Aeration

Aeration is performed in a single pass through-out the subject property.

Any yard components not marked by the client prior to authorized date of service acceptance and damaged shall be the responsibility of the client to repair. Hometown will not be held liable or responsible for damage done to unmarked components. Components are, but not limited to, irrigation, drainage or other underground networks, utilities or obstacles. Hometown retains the right of ultimate determination of damage cause and resolution.

This service has no warranty, implied or otherwise.

Plants

  • Trees are warrantied for 1 year from invoice date, unless specified otherwise on original estimate/invoice.
  • Plants / Shrubs are warrantied for 3 months from invoice date, unless specified otherwise on original estimate/invoice.
  • Warranty is VOID if death is from drought, over watering, person and/or animal damage.

 

New System Install

Hometown puts forth an honest effort to make as little disruption as possible to your lawn when installing a new irrigation system. There will be several holes dug and pipes pulled and placed throughout the lawn. These areas are filled back to the best of our ability under the conditions given. Sub-surface rock may also be exposed and stockpiled on-site. No material will be imported or exported as related to this action. This may be performed for an additional fee. Lawn restoration activities, seeding – verticut – soil addition or subtraction, to NOT be included in the bid of an irrigation system. If you would like that to be addressed, please bring it up and we can add it in for an additional charge.

While construction of your new system is occurring, it may be necessary to leave equipment and ground openings overnight. Holes deeper than approximately +/-18″ will be marked with CAUTION tape.

Once beginning a new irrigation system, it is with every intent that once work has begun, it will be finished in a timely fashion. Consecutive work days are always the intent, however, it may occur that a day or more may need to be skipped on a project. This is an uncommon event. We commonly have an average home (+/-6 zones) system completely installed within 3 working days.

Quotes do not include ANY permit fees unless specifically noted in estimate.

Details:

  1. Hometown Lawn, LLC requires fifty (50) percent payment upon acceptance and signing of contract and the remaining fifty (50) percent, or balance, upon completion of job.
  2. Hometown Lawn, LLC provides the client with a two (2) year parts and labor warranty.  Conditions of the warranty are the client maintain Hometown Lawn as sole irrigation service company and has us turn-on the system in the Spring and shut-down in the Fall. These are billed services. See additional details below.
  3. Hometown Lawn, LLC installs irrigation lines with a vibratory plow.  This method pulls the pipe in the ground causing minimal damage to the existing lawn with minimal ground settling problems.
  4. Hometown Lawn, LLC installs an irrigation system split in separate zones determined from the type of irrigation head used and the water properties provided from the water supply.
  5. Hometown Lawn, LLC will install a backflow assembly system near the water source.  Hometown Lawn, LLC will determine the water source location.
  6. The irrigation controller used for the system will be installed in the garage unless otherwise specified.  If there is no electrical outlet and the desired location on the clock, it is the responsibility of the client to provide an electric cord at the agreed upon location.  If the irrigation controller cannot be installed in the garage, it will be installed on the outside of the house at an additional charge.
  7. A WiFi controller is installed and included in the base price.  The WiFi controller will require an accessible WiFi connection to take full advantage of all benefits available. Ie: rain records and sensing.
  8. It is the responsibility of Hometown Lawn, LLC to call and have all underground utilities marked prior to starting the install.  It is the responsibility of the client to have all underground dog fences, sump pump discharges, drain tile, buried downspouts, lighting wire or any other underground appurtenances located prior to install.  Hometown Lawn, LLC is not responsible for damages to any unmarked, underground appurtenances.
  9. It is the responsibility of the client to mark all boundary lines of the property to insure Hometown Lawn, LLC installs the irrigation system on the client’s property. Any boundaries unmarked, will be best determined by Hometown Lawn, LLC and subject to additional relocation fees if required in the future.
  10. All areas disturbed from install will be graded to the best of our ability.  It is not the responsibility of Hometown Lawn, LLC to grade, seed or sod damaged areas after the install.  In the case of excessive clay, boulders, or tree roots, the clients property could require additional material and labor to obtain original grade.  These situations may require additional costs to restore.
  11. Our proposal assumes normal site conditions.  Unforeseen conditions such as excessive rock (requiring machine or tool removal) or installation under concrete or asphalt driveway releases Hometown Lawn, LLC of any damage liability when encountered.  Hometown Lawn, LLC is not responsible for humps in asphalt or cracks in concrete associated with these scenarios. Excessive rock may require additional labor charges to be incurred.
  12. After installation, Hometown Lawn is not responsible for water leaks or any water lost/billed due to a leak. It is the responsibility of Homeowner to periodically review the newly installed system and contact Hometown with any issues or concerns that may require attention.

NEW System Warranty

New irrigation systems installed by Hometown come with a standard two (2) year full parts and labor warranty.

Warranty requires the client to hire Hometown to winterize the system in the Fall and start-up the system in the Spring until the two year anniversary of installation. Some jurisdictions may also require a backflow test that is subject to exclusive action by Hometown. These services are not included with installation and are billed separately. No third party may have any contact with the warrantied system at any time. Failure to comply with these terms voids warranty.

Negligence is not covered and open to interpretation by Hometown.

Warranty may be canceled at the sole discretion of Hometown at any time, for any reason.

Irrigation Winterization

Hometown agrees to provide the service of purging water with compressed air for the agreed upon fee between Hometown and Owner. Payment is due no later than the arrival time of service. Payable by any method accepted by Hometown at the time of service.

Hometown agrees to enter the system at the point best known to be the nearest possible entry to the water source with our equipment typically used. Points of connection inside the house are not considered possible entry. Hometown will cycle the sprinkler systems through all operational valves at the time of service. No repairs are included at the time of service, nor are included in fees for this service.

It is possible for defective/aged shut-off supply valves to not close completely at the time of service. If this is the case, and goes unnoticed, the failed valve may allow for water to re-enter the sprinkler system over time and could cause damage. This is not considered a negligent act of service by Hometown.

For best results, have Hometown out to turn your sprinkler system on in the Spring to be assured that the health of the irrigation system is the best it can be.

Our service is guaranteed when combined with our 19-Point Spring Start-Up serviceWinterization warranty is limited to those who hire Hometown for both Fall winterization and subsequent Spring sprinkler turn-on services. Systems with water supplied prior to our inspection for warranty coverage will not be eligible for warranty. Warranty shall be limited to damage that could be deemed related to freeze damage to parties considered professionals in the irrigation industry. Outside consultants shall provide written documentation if necessary and paid for by client. Hometown reserves the right of final say if item is to be warrantied. This statement shall supersede any other offer or writing of terms.
 

Irrigation Insurance

The “Irrigation Insurance” offer must be paid in full by March 31, for the current year or before Start-up service to receive discounted parts and labor for repair services performed in current year. Year end is December 31. Acceptance of service will only be valid if paid in full prior to Spring start-up or March 31, whichever is sooner.

 Irrigation Repairs

  1. After repairs are made, Hometown is not responsible for water leaks or any water lost/billed due to a leak associated with the repair or not. It is the responsibility of Homeowner to periodically review the repair and system in its entirety and contact Hometown Lawn with any issues that may require attention.
  2. Damage to any utility must be immediately reported to Hometown prior to notification of utility for any reimbursement to occur. Hometown retains the right to contact the utility and resolve the issue independent of the client and their relationship with said utility.

Drainage Services

  1. Drainage services and implemented solutions are performed without warranty or guarantee. Implied or otherwise. 
  2. Damage to any utility must be immediately reported to Hometown prior to notification of utility for any reimbursement to occur. Hometown retains the right to contact the utility and resolve the issue independent of the client and their relationship with said utility.

 

 

Concrete Services

Concrete services and implemented solutions are performed without warranty or guarantee. Implied or otherwise. 

The matching of concrete surfaces can never be done explicitly. There will be a difference between an existing surface and the new surface poured. Color and texture should be expected to vary. Surfaces will be done to similar techniques of industry standard if requested, but do not guarantee to ever be indistinguishable. Color may vary throughout the new slab. Texture may vary throughout the new slab. This does not mean a problem of material or workmanship. It is possible to have low points that may retain small areas of water. This does not mean a problem of material or workmanship. Aggregate may be exposed or have small holes when finished and discovered after the finish. This does not mean a problem of material or workmanship. Concrete is not a perfect finish and is not represented to be. Agreeing to these Terms of Service acknowledge these statements.

Concrete seal is not guaranteed to be consistent like a painted wall. Consistency and look will vary. Seal is performed without warranty or follow-up.

GENERAL TERMS

  1. Hometown shall not be held liable for any cracks or damage to any existing concrete surface on property for which work is being completed.
  2. Acceptance of any estimate by Hometown is acceptance of this Terms of Service in its entirety.